Service
At Aigo, we understand that uptime is everything. That’s why our service team is dedicated to keeping your electric scooters and battery systems running smoothly—day in, day out. From routine maintenance to on-demand support, we’ve got you covered with fast, reliable service tailored to your needs.
Dashboard
Minimise down-time
In order to fast track service and maintenance we ask you to login before ordering spare parts, arranging a service appointment or to speak to one of our software consultants nearby.
Cost-effective
Service & Maintenance
Software support
Service maintenance or technical support, choose your local language agent.
Battery service
For service or replacement batteries first always contact your local your service team.
In warranty scooters
Check if your scooter is still in warranty. If so schedule service and maintenance with your service team nearby.
Out off warranty scooters
Your scooter is out of warranty. Don’t worry we got you covered. Select your model scooter and buy components.
FAQ
Have questions? We’ve got answers. Below you’ll find the most common questions about our scooters, battery system, and services along with quick solutions to keep you moving.
What does Aigo offer?
Aigo provides a complete last-mile delivery solution combining zero-emission electric vehicles, automated battery swap stations, and advanced fleet management software. This integrated system allows operators to deliver more efficiently, securely, and sustainably.
Who can use Aigo’s delivery solution?
Aigo’s system is designed for both established delivery operators and new businesses wanting to launch or modernize their fleets. All drivers must have a valid driver’s license, ensuring parcel security and compliance with local regulations.
How does the battery swap system work?
Our automated battery swap stations allow drivers to exchange depleted batteries for fully charged ones within minutes. This minimizes downtime, supports longer delivery shifts, and eliminates the need to wait for charging.
What are the benefits of using Aigo over traditional delivery methods?
Aigo enables operators to deliver up to 30% more in less time, reduce startup costs, and significantly lower emissions. Our solution also includes smart fleet management software for better route optimization, real-time tracking, and simplified maintenance planning.
What kind of technical support does Aigo offer?
We provide full technical support covering vehicle maintenance, battery swap station servicing, and software assistance. Our goal is to ensure safe, reliable, and efficient operation of your entire delivery fleet.
Can I invest in Aigo?
Yes! Aigo welcomes investors who are interested in the future of electric mobility and sustainable delivery solutions. You can find more details on our dedicated Invest in Aigo page, where you can learn about growth opportunities and scalability.
What makes Aigo’s technology unique?
Aigo’s technology integrates intelligent hardware (electric vehicles and battery systems), advanced AI-driven fleet management software, and automated battery swapping infrastructure. This ecosystem is designed to minimize operational complexity while maximizing delivery speed and reliability.
How scalable is Aigo’s solution?
Our system is designed to scale quickly across different geographical areas. Thanks to modular battery swap stations and adaptable fleet configurations, operators can expand their services as demand grows without major infrastructure challenges.
